Privacy Policy

Information We Collect

Darlingqueen collects information that personally identifies you when you voluntarily request information from Darlingqueen or supply information through the Site, including any and all materials submitted by you when you create an account; place an order; enter your zip code to determine your growing zone; sign up to receive special offers, savings and care tips; fill out a submission form, questionnaire, or inquiry (“Personal Information”). “Personal Information” includes information your name, email address, mailing address, phone number, payment information (such as your credit or debit card number and expiration date, account information or gift card information), login credentials (your username and password created when you sign up for an account with us).

Please note that we may also obtain Personal Information from other sources and combine that with information we collect through our Site. For example, we may collect information about you from sources such as social media, our business partners, vendors, subcontractors, other advertising companies and publicly available sources. If you choose to login to the Site with your social media profile, you will receive prompts requesting access to specific user data. The information we receive from social media services depends on your privacy settings on the applicable social media service.

We also collect Usage Data (defined below) through the Site that does not, on its own, identify a specific individual. When we link Usage Data to your Personal Information, we will treat Usage Data in accordance with this Privacy Statement. When you use the Site we may, like most website operators, automatically collect certain non-identifying information about you, referred to as “Usage Data”, such as the type of browser or operating system you use, your IP address, or the domain name of the website from which you linked to the Site, the activity of the your browser when the you are viewing the Site; your site path; and the time you come to the Site.

We, like many site, use cookies and similar technologies such as web beacons to enhance your experience on our Site. These technologies are small text files that allow us to store information on your mobile device or computer hard drive so that we can recognize your browser and capture certain information, such as browsing history and activities conducted while using the Site. A cookie enables us to remember your growing zone or specific page you have visited so the next time you return to our Site you do not have to select that growing zone or page again. You can adjust how your Internet browser responds to cookies (e.g., to warn you every time a cookie is sent, or to turn off all cookies). See your browser’s Help menu for these instructions. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before accessing the website. By disabling your cookies, please understand you will not have access to some of the features that enhance your user experience on the Site.

We also use third party cookies and third party tracking tools on our Site to measure traffic to our Site and how users interact with our Site and for targeted advertising. We use Google Analytics. Google Analytics utilizes cookies to gather information regarding use of our Site, which Google uses to generate reports for us regarding our Site. To find out more about how Google uses data when you use our Site and your options for controlling the information collected by Google from this Site, please click here. You may opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics browser add-on, available here.

Darlingqueen may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may combine your email information with other information they have access to such as mailing address so that Darlingqueen may serve relevant marketing offers to you via direct mail. If you do not want Darlingqueen to collect information about you, please contact Darlingqueen to opt out.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@darlingqueen.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.

1.We will not use the collection of users’ personal information as the main purpose.

2.Communicate with you;

3.Screen our orders for potential risk or fraud;

4.We use the information we collect to enhance your experience of our website and our products and services;

5.We do not rent or sell this information to any third-party.

6.Without your consent, we will not use your personal information or pictures for advertising.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

Darlingqueen may use cookies, or other technologies, to remember Personal Information or General Information when you use the Website. Cookies are small files or records that darlingqueen.com may place on your web browser for collecting information about your activities on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for you, and to assist darlingqueen.com to run an efficient operation. By accepting these Terms, you confirm your consent to darlingqueen.com’ use of cookies, and other such technologies, for these purposes.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 9 – UPDATES

We may update this Notice from time to time. We encourage you to check this Notice regularly for changes. If we make any material changes to this Notice, we will notify you before they take effect either through the Services, posting an updated Notice, or by sending you a notification. Unless otherwise noted, any changes we make to this Notice will become effective immediately once posted on this page. Your continued use of the Services following any changes to this Notice indicates that you have read and understood the practices described in the revised Notice.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@darlingqueen.com

Contact Information :

Email : support@darlingqueen.com

address: 602 N Mansfield St, Alexandria, VA 22304

Phone: +1 (530) 431-9154‬